Situation:
I want to set up the cloud bridge in Enterprise alert to connect my on-premise System with the Signl4 cloud. When I click on manage I do get the login page and can login but afterwards the pages states loading teams but ultimately gives me an error.
Solution:
Check with your network and firewall administrators if you have a user based Proxy authentication in place. If you do please check with your administrators if you can circumvent this issue either by adding an exception for the Enterprise Alert server or by acquireing a service account with sufficient permissions to by-pass the proxy. It is essential the the Proxy appears transparent to the Enterprise Alert web services and windows services.