A hardware ID is needed to provide a permanent license for each Enterprise Alert server.
To generate this ID follow these steps:
- Open the Enterprise Alert web portal
- Click on the System Icon
- Under the Management section click on the License tile
- Click on the Purchase tile
- Click on the Hardware ID button.
- A .hwd file will be downloaded from the browser. Email this file to support@derdack.com so that they can generate a permanent license file.